Clickseffect.com is committed to safeguarding your privacy. Contact us at [email protected] if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
By using this site and/or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.
Table of Contents
- Definitions
- Data Protection Principles
- Data Subject Rights
- Data We Gather
- How We Use Your Personal Data
- Legal Basis for Processing
- Who Else Has Access to Your Personal Data
- Data Retention
- How We Secure Your Data
- Children
- Cookies and Other Technologies
- Contact Information
- Changes to This Privacy Policy
Definitions
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations performed on Personal Data.
Data subject – a natural person whose Personal Data is being processed.
Child – a natural person under 16 years of age.
We/us – Clickseffect SRL, operating Clickseffect.com
Data Protection Principles
We follow these data protection principles:
- Processing is lawful, fair, and transparent
- Processing is limited to purpose
- Processing is minimized to necessary data only
- Processing is limited in time
- Data accuracy is maintained
- Data integrity and confidentiality are ensured
Data Subject Rights
You have the following rights:
- Right to information
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object to processing
- Right to object to automated processing and profiling
- Right to data portability
- Right to lodge a complaint
- Right to withdraw consent
To exercise your rights, contact: [email protected]
You also have the right to lodge a complaint with:
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Data We Gather
Information You Provide Us With
- Name
- Email address
- Phone number
- Company name
- Website/domain name
- Information submitted via contact forms
- Client account data (profile, invoices, quotes, service requests)
Information Automatically Collected
- IP address
- Browser type and version
- Device information
- Website usage data
Collected via:
- Google Analytics
- Meta Pixel
Chatbot Data
When interacting with our chatbot:
- Conversations may be stored on our servers
- Data is used to respond to inquiries and improve service quality
To provide chatbot functionality, user inputs may be processed by third-party AI providers, including:
- OpenAI
- Anthropic
- Groq
We configure these services, where possible, so that submitted data is not used for training AI models.
Information from Partners
We may receive limited data from:
- Meta Platforms
Publicly Available Information
We may collect publicly available information relevant to our services.
How We Use Your Personal Data
We use your Personal Data to:
- Provide our services (web design, SEO, AI chatbot development, branding, streaming channel creation)
- Manage client accounts and service requests
- Process payments and invoices
- Communicate with you
- Improve services and user experience
- Fulfil legal obligations
Legal Basis for Processing
We process your Personal Data under:
Contractual necessity
- Delivering services
- Managing accounts and billing
Legitimate interest
- Improving services
- Analyzing usage
- Offering relevant services
Consent
- Marketing communications
- Analytics and advertising cookies
Legal obligation
- Accounting and regulatory compliance
Who Else Has Access to Your Personal Data
We do not sell your Personal Data.
We may share your data with trusted partners:
- Payment processor: Netopia
- Hosting provider: Namecheap
- Analytics and advertising providers (Google, Meta)
- AI service providers listed above (for chatbot functionality)
We only work with partners that provide appropriate data protection safeguards.
We may disclose your data to authorities when required by law.
Data Retention
We retain Personal Data only as long as necessary:
- Client data: duration of the contract plus legal retention period
- Financial data: as required by Romanian accounting laws
- Contact form data: up to 24 months
- Chatbot data: retained as needed for support and service improvement
How We Secure Your Data
We take appropriate security measures, including:
- HTTPS encryption
- Secure hosting infrastructure
- Access control mechanisms
- Monitoring for vulnerabilities
While we strive to protect your data, no system can guarantee absolute security.
Children
Our services are not intended for individuals under the age of 16.
We do not knowingly collect or solicit Personal Data from children. If we become aware that such data has been collected, we will delete it promptly.
If you believe a child has provided Personal Data, please contact us at [email protected].
Cookies and Other Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze traffic
- Improve performance
- Deliver relevant advertising
Types of cookies we use:
- Necessary cookies
- Functionality cookies
- Analytics cookies
- Advertising cookies
Non-essential cookies (including those from Google Analytics and Meta Pixel) are only activated after user consent via our cookie consent system.
You can manage cookies through your browser settings or via the consent tool on our website.
Contact Information
Clickseffect SRL
Maleia 53B, HD, Petroșani, Romania
CUI: 52526483
Email: [email protected]
Phone: +40 729 539 795
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy.
Last updated: April 2026
