Acceptable Use Policy allows customers to use all the resources they subscribe to in their hosting plans. If you think your resource use could be too intense for your service plan or for a service plan you are considering, please open a support ticket to discuss your options with

Abuse Definition

Resource Abuse

Resource Abuse consists of any activity, intentional or otherwise, that consumes sufficient system resources to negatively affect other clients or equipment.

Unsolicited Communication

Any email-based communications sent without the consent of the recipient.

Knowingly permitting or initiating Unsolicited Communications is grounds for immediate termination, and a permanent ban from any future service.

Malicious Content

Any type of script, code, or other file that performs harmful action, either to the user affected or as a bulk action triggered by the user.

Any content that violates the laws of the country it resides in.

Knowingly permitting or hosting Malicious Content is grounds for immediate termination, and a permanent ban from any future service.

Remedial Action

Intentional / Malicious Abuse

Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has authorized to access the service, that is categorized in the above Abuse Definitions.

All services on the user’s account will immediately be terminated without compensation, save for situations where a court order demands evidence be turned over to law enforcement.

The user will be permanently banned from holding any further service with

Order of Execution During Abuse Offenses

The offending service will be brought offline, and left in a suspended state.

A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation.

Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.

VPS Maintenance will sometimes log in to your VPS in order to carry out necessary maintenance of the server.

If you have the Da Vinci VPS, will also sometimes log in to your VPS in order to ensure that the Da Vinic robot is running correctly in the MetaTrader program. This includes, but is not limited to, updating the robot when required to do so by the developers of the robot, changing the settings of the robot when required to do so, checking that it is running correctly. does not guarantee that the robot will always run correctly.